Koa Circle Necklace
I really love everything I ordered! I got bracelets for my wife and I and ran into one problem: How to open the clasp. I tried reaching your customer service by email and got nowhere. I tried calling and was told that the person hadn’t set up a mail box. So. I couldn’t leave a message. So if you would, consider instruct your customer on how to open the clasp somewhere in the paper work.
I'm so happy you love your purchases. I'm sorry you missed my email response that was sent immediately after your inquiry on December 10th. I just sent you another email. The clasp is slightly hidden and little tight. I'm happy to go over it with you and/or send you a video clip with how to open/close. I just sent another follow up email with my direct phone number. I look forward to helping you with this. Mahalo