I'd like to say that this company is super responsive, and even sent me three more after I sent them photos of what went wrong with all three of the others. Basically I bought them as gifts, as I'm from the Big Island but living in Washington. Gave one to a friend in Montana, two to friends in Washington. In all three of the pieces, the koa wood didn't stay secure, and either fell out or warped. They keychains themselves held up great, but the koa wood didn't. They sent me three more when I sent them an email with photos. Of the six of these I received, all of them warped or fell out. Might need to treat the wood differently, or use thicker pieces so they don't warp, and also secure them by more than just one spot on the inside. Again, love the company, product just didn't last beyond a couple weeks.
